Terms of Service

Effective Date: September 9, 2025

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User," "Customer," or "you") and Techindo Systems Pvt. Ltd., a company incorporated under the Indian Companies Act, 2013, operating the NuboPlan project lifecycle & construction management platform ("Company," "we," or "us"), regarding your use of the NuboPlan platform and related services (collectively, the "Services").

By accessing, registering for, or using NuboPlan at https://www.techind.co (and any associated sub-domains/apps), you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. Definitions

"Account" means the registered user account created to access and use the Services.

"Authorized Users" means individuals designated by Customer to access and use the Services under Customer’s Account, including employees, contractors, consultants, subcontractors, and authorized third parties.

"Customer Data" means all data, content, files, documents, project information, drawings, specifications, photographs, videos, communications, and other materials uploaded, submitted, imported, synced, or generated by Customer or Authorized Users through the Services.

"Documentation" means user guides, manuals, specifications, APIs, and other materials provided by NuboPlan relating to the use of the Services.

"Intellectual Property Rights" means all intellectual property rights including patents, copyrights, trademarks, trade secrets, moral rights, and other proprietary rights.

"Order Form" means any ordering document (including online checkout) specifying the Services to be provided, subscription terms, and fees.

"Personal Data" means any information relating to an identified or identifiable natural person as defined under applicable data protection laws.

"Services" means the NuboPlan project lifecycle & construction management platform, including all features, functionalities, web/mobile applications, integrations, and related services provided by the Company.

"Subscription Term" means the period for which Customer has subscribed to use the Services as specified in the applicable Order Form or invoice.

2. Service Provision and Access

2.1 Service Description

NuboPlan provides a comprehensive construction & interiors project lifecycle platform designed for developers, contractors, design studios, and allied professionals. Core modules may include planning & scheduling, execution tracking, procurement & vendor management, BOQ & budgets, document control, submittals, RFI/issue tracking, progress reporting & dashboards, and collaboration workflows.

2.2 License Grant

Subject to these Terms and payment of applicable fees, NuboPlan grants Customer a non-exclusive, non-transferable, revocable license to access and use the Services during the Subscription Term solely for Customer’s internal business purposes related to project management. All rights not expressly granted are reserved.

2.3 Service Availability

We use commercially reasonable efforts to maintain Service availability. The Services may be unavailable temporarily due to maintenance, updates, incidents, force majeure events, or factors outside our reasonable control. No service level is guaranteed unless expressly stated in an Order Form or SLA.

2.4 Account Registration

To use the Services, you must create an Account with accurate, complete, and current information. You are responsible for maintaining the confidentiality of your credentials and for all activities under your Account. Notify us promptly of any unauthorized access or suspected breach.

2.5 Authorized Users

Customer may designate Authorized Users and remains solely responsible for: (a) their actions and omissions; (b) ensuring compliance with these Terms; (c) managing permissions and security; and (d) promptly revoking access when appropriate.

3. Acceptable Use and Restrictions

3.1 Permitted Use

You may use the Services only for lawful business purposes in accordance with these Terms and applicable laws. You agree not to:

3.2 Data Security

Customer is responsible for appropriate security measures for its Account and Customer Data (e.g., access controls, device hygiene). Notify NuboPlan immediately of any suspected unauthorized access or security incident.

3.3 System Requirements

Customer is responsible for compatible devices, software, browsers, and internet connectivity required to access the Services.

4. Fees and Payment

4.1 Subscription Fees

Customer agrees to pay all fees specified in the applicable Order Form or pricing page. Fees are stated in Indian Rupees (INR) unless otherwise stated and are exclusive of applicable taxes.

4.2 Payment Terms

4.3 Auto-Renewal

Subscriptions renew automatically for successive periods equal to the initial Subscription Term unless either party gives thirty (30) days’ prior written notice of non-renewal.

4.4 Taxes

Customer is responsible for all applicable taxes, duties, and government fees related to the Services, except taxes on NuboPlan’s net income.

4.5 Price Changes

We may modify pricing with sixty (60) days’ prior written notice. New prices take effect from the next renewal.

5. Data Protection and Privacy

5.1 Customer Data Ownership

Customer retains all right, title, and interest in and to Customer Data. NuboPlan does not claim ownership of Customer Data.

5.2 Data Processing

Customer grants NuboPlan a limited license to host, store, process, transmit, display, and otherwise handle Customer Data solely to provide and improve the Services in accordance with these Terms and our Privacy Policy.

5.3 Data Security

We implement industry-standard technical and organizational measures designed to protect Customer Data. However, no system is completely secure, and internet data transmission has inherent risks acknowledged by Customer.

5.4 Data Protection Compliance

Both parties will comply with applicable data protection laws, including the Digital Personal Data Protection Act, 2023 (DPDPA) and other relevant regulations. Customer is responsible for obtaining necessary consents, authorizations, and notices for Customer Data.

5.5 Data Retention and Deletion

Upon termination or expiration, NuboPlan will make Customer Data reasonably available for export for ninety (90) days. After this period, we may delete Customer Data unless retention is legally required.

5.6 Third-Party Integrations

The Services may integrate with third-party applications. Customer’s use of such integrations is subject to those providers’ terms and privacy practices. NuboPlan is not responsible for third parties’ handling of data.

6. Intellectual Property Rights

6.1 NuboPlan Intellectual Property

NuboPlan and its licensors own all rights, title, and interest in and to the Services, Documentation, underlying software, interfaces, designs, and related Intellectual Property Rights. No rights are granted except as expressly stated in these Terms.

6.2 Customer Intellectual Property

Customer retains all rights in its pre-existing intellectual property. Customer grants NuboPlan a non-exclusive, royalty-free license to use Customer’s names, marks, and logos solely to provide the Services and as otherwise authorized by Customer (e.g., within the product UI or in case studies with consent).

6.3 Feedback

If Customer provides ideas, suggestions, or feedback, NuboPlan may use them without obligation or compensation, and without identifying Customer as the source without consent.

7. Confidentiality

7.1 Confidential Information

"Confidential Information" means non-public information disclosed by a party that is designated as confidential or that should reasonably be understood to be confidential given its nature and the circumstances of disclosure (including Customer Data, pricing, roadmaps, security documentation).

7.2 Protection Obligations

Each party will (a) protect the other party’s Confidential Information with at least reasonable care, (b) use it only for purposes permitted under these Terms, and (c) limit access to those with a need to know and binding confidentiality obligations.

7.3 Exceptions

Confidentiality does not apply to information that is (i) publicly available without breach, (ii) known prior to disclosure, (iii) independently developed without use of the other’s Confidential Information, or (iv) required to be disclosed by law (with prompt notice where legally permissible).

8. Warranties and Disclaimers

8.1 Mutual Representations

Each party represents and warrants that it has the authority to enter into these Terms and that doing so does not violate any other agreement to which it is a party.

8.2 Service Warranty

NuboPlan warrants that the Services will perform substantially in accordance with the Documentation under normal use. Customer’s exclusive remedy for breach of this warranty is, at NuboPlan’s option, (a) repair/re-performance, or (b) a prorated refund of prepaid fees for the period of nonconformity.

8.3 Disclaimers

EXCEPT AS EXPRESSLY STATED, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." NUBOPLAN DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. NUBOPLAN DOES NOT WARRANT UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE OPERATION.

9. Limitation of Liability

9.1 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NUBOPLAN’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE FEES PAID BY CUSTOMER FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

9.2 Exclusion of Damages

IN NO EVENT WILL NUBOPLAN BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY.

9.3 Essential Basis

The limitations in this Section are fundamental elements of the bargain and will apply even if a remedy fails of its essential purpose.

10. Indemnification

10.1 Customer Indemnification

Customer will indemnify, defend, and hold harmless NuboPlan from and against claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising from: (a) Customer’s breach of these Terms; (b) Customer’s unauthorized use of the Services; (c) Customer Data or content that infringes or violates third-party rights; or (d) violation of applicable laws.

10.2 NuboPlan Indemnification

NuboPlan will defend Customer against third-party claims alleging that the Services (as provided by NuboPlan) infringe a patent, copyright, or trademark, and will pay resulting damages awarded by a court or agreed in settlement, provided that Customer (i) promptly notifies NuboPlan, (ii) grants sole control of the defense/settlement, and (iii) cooperates as reasonably requested. NuboPlan has no obligation for claims arising from combinations with non-NuboPlan items, modifications not made by NuboPlan, or use contrary to Documentation. If infringement is alleged, NuboPlan may procure the right for continued use, replace/modify the Services, or terminate the affected Services with a prorated refund.

11. Term and Termination

11.1 Term

These Terms commence on the earlier of your first use or acceptance and continue until terminated as provided herein.

11.2 Termination for Cause

Either party may terminate upon thirty (30) days’ written notice if the other party materially breaches and fails to cure within the notice period. NuboPlan may suspend or terminate immediately for illegal activity or security risk.

11.3 Termination for Convenience

Either party may terminate without cause upon sixty (60) days’ written notice. Fees already paid are non-refundable except as expressly stated.

11.4 Effect of Termination

Upon termination/expiration: (a) all rights and licenses cease; (b) Customer must stop using the Services; (c) each party will return or destroy the other’s Confidential Information; (d) NuboPlan will make Customer Data available for export per Section 5.5.

11.5 Survival

Definitions; Fees & Payment (for amounts due); Data Protection & Privacy; IP Rights; Confidentiality; Disclaimers; Limitation of Liability; Indemnification; Governing Law & Dispute Resolution; and other provisions intended to survive will survive termination.

12. General Provisions

12.1 Governing Law and Jurisdiction

These Terms are governed by the laws of India. Courts in Mumbai, Maharashtra, India shall have exclusive jurisdiction.

12.2 Dispute Resolution

The parties will attempt in good faith to resolve disputes through negotiation before initiating litigation.

12.3 Force Majeure

Neither party is liable for delays or failures due to causes beyond reasonable control (including natural disasters, acts of government, pandemics/epidemics, labor disputes, or internet/cloud outages).

12.4 Amendment

We may modify these Terms by posting updated Terms on our site or by notice to your admin email. Continued use after the effective date constitutes acceptance. If you do not agree, you must stop using the Services before the change takes effect.

12.5 Assignment

Customer may not assign or transfer these Terms (by law or otherwise) without NuboPlan’s prior written consent; any attempt otherwise is void. NuboPlan may assign in connection with a merger, acquisition, corporate reorganization, or sale of assets.

12.6 Severability

If any provision is held invalid or unenforceable, the remainder will continue in full force and effect, and the provision will be deemed modified to the minimum extent necessary to be valid.

12.7 Entire Agreement

These Terms, together with any Order Forms, SLA (if any), and the Privacy Policy, constitute the entire agreement and supersede all prior or contemporaneous agreements regarding the Services.

12.8 Waiver

No waiver is effective unless in writing and signed; failure to enforce is not a waiver of future enforcement.

12.9 Notices

Notices must be in writing and delivered to the addresses specified in the Order Form or Account admin settings. Legal or termination notices must be sent by recognized courier or email with acknowledgment to: connect@techind.co (with subject line: "Legal Notice – NuboPlan").

12.10 Export Control

Customer will comply with applicable export control and sanctions laws in connection with its use of the Services.

12.11 Third-Party Rights

These Terms do not create rights for any third party, except permitted successors and assigns.

13. Contact Information

Techindo Systems Pvt. Ltd. (NuboPlan)
Email: connect@techind.co
Website: https://www.techind.co
Registered/Correspondence Address: Navi Mumbai, Maharashtra, India

For technical support or general inquiries, please contact us via email or the contact form on our website.